"I must admit that I am not a big fan of consultants. Having said that, Bob Marcus and his team operated much differently and won me over. They didn't present a bunch of recycled PowerPoint charts. Instead, they were transformation thought partners that coached us with proven techniques to drive results. Years after my first interaction with Bob and his team, I still contact him regularly for advice. He has become so much more than a consultant. He is a mentor, trusted confidant, and friend."