Shushan has over twenty-five years of executive experience that garnered capabilities in designing or transforming new or existing organizations, building and leading high-performing teams, developing and launching new products and services, as well as improving productivity and revenue through technology and program innovations. She delivers strategic business consulting services to leading corporations with a focus on customer strategy, operations, customer experience, product positioning, and large-scale change initiatives. As a trusted advisor, she coaches senior leaders to strengthen their personal effectiveness in reaching goals through others and works with teams to maximize their ability to achieve results.
Shushan holds a BS in Business from Northeastern University and certifications in Leadership, Business Strategy, and Implementation from Harvard Business School, Wharton, and The Tuck School of Business at Dartmouth. She lives in New York City.